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Frequently Asked Questions

Do you offer free shipping?

Yes! We do offer free shipping on all eligible orders of $50 or more.

What is your refund/return policy?

We offer a 30 day, no-hassle refund and return guarantee, as long as you ship the product back to us in the same condition that you received it -- unused and in its original packaging. For additional details on our return policy, please click here.

Do you accept international orders?

Unfortunately, at this time, we are not accepting orders outside of the United States. We plan to expand out shipping capabilities later this year!

I would like to collaborate! Who can I reach out to?

For all collaboration and partnership requests, please use the contact form. Please note that response times may vary based on the volume of inquires we currently receiving.

Are your products available in retail stores?

At this time, our products are not available in any physical retail locations. We are actively looking to expand offline and we appreciate your patience!

How long will it take to receive my order?

All orders are shipped from northern California via USPS, UPS or FedEx Ground. Shipping times may vary based on your location. Average delivery is between 2-5 business days.

Are there any special care instructions for your towels?

Please avoid extreme heat. Wash on warm with like colors. Dry on low heat. Avoid fabric softeners. Do not bleach. Do not iron.

Do you ever have sales or offer discounts?

We do run sales and discounts from time to time, so make sure you are subscribed to our mailing list. All of our subscribers will be notified first on all discounts and sales, as well as any new design drops.